Operator handbook

Short guide for shift operators. ForkManager stores evidence and work — not a DGUV/UVV certificate.

1. Access without a seat login

Your shift lead sends a magic link or token. Open it on your phone or the Android companion (com.forkmanager.app). Operators do not get a SaaS login and do not burn seats.

If the token expires or is revoked: ask your lead for a new link.

2. Check the assigned truck

After open you see make, model, fleet number, and hour meter for your assigned truck. Optional: scan or type the truck QR — it must match the assigned unit.

3. Pre-use check

Answer every required checklist item, then save Pass or Fail.

• Soft gate (default): assign can proceed after a fail — with an audit warn.
• Hard gate: fail sets blocked_safety; end-of-shift release needs a passed check. Unsafe blocked trucks can still be released so nobody is trapped.

The checklist is an evidence pack — not a regulatory stamp.

4. Report hour meter

Enter the reading from the truck display. Hours only go up. If someone else updated the truck, you get a clear conflict message — retry.

5. Report damage / defects

Title, short description, optional photo. This becomes a work order. Offline: the app honestly blocks send — no fake offline sync.

6. Shop messages & appointments

When service desk is on: message thread, appointment preferences, and a one-shot rating after completion. There is a per-side message cap; over cap shows the shop phone when configured.

Quiet hours: emails are skipped and can be retried later — Host-Shared does not promise push delivery.

7. What ForkManager is not

• Not an OEM portal replacement (not an I_Site clone).
• Not a WMS / AGV orchestrator.
• Not phone GPS as fleet truth — tracker-first when telematics is on.
• Not card payments / PCI deposits — status flags only.

Support: info@software-by-design.de